Before you start
- Turn on text alerts and confirm your number with the code. The words only work from that number.
- Your company chooses which texts it takes. If a word doesn't work for you, ask your manager.
Text a word
Text one of these words to 855-502-2779, the number your AppyShift alerts come from. Capitals don't matter.
| Text | What you get |
|---|---|
| SHIFTS | Your next shifts on the posted schedule, for the next 2 weeks. |
| HOURS | Your hours this workweek, and how many are approved or still waiting for approval. |
| BALANCE | The time off you have left this year. |
| OFF and a date | Asks your manager for time off, like OFF 10/15, OFF 10/15-10/17 or OFF tomorrow sick. Add a reason after the date if you like. We reply when it's sent, and you get an update when your manager decides. |
| LATE or CALLOUT | Tells your manager you're running late or can't make a shift. See Call out of a shift or say I'm running late. |
| MENU | A list of the words you can use right now, and how to reach support. |
| STOP | Stops all AppyShift texts to your number. |
Answer a text from us
Some texts ask you to reply with a word. Reply with just that word:
- CLAIM to ask for the open shift we texted you about.
- CONFIRM to confirm the shift we texted you about.
- OK when we ask you to check your new schedule.
Links in our texts only go to appyshift.com.
Good to know
- Send the word on its own. "SHIFTS" works; "what are my shifts?" doesn't.
- If you text a word your employer doesn't take, we text back the words you can use.
- If more than one employer uses AppyShift for you, the answer covers each one. For OFF, we ask which employer, and you reply like OFF 1 10/15.
- Also texting with a hiring team on this number? Then a text that starts with one of these words but goes on, like "Confirm, see you Thursday", could be for either. We don't send it anywhere: we ask which one you meant. Send the word on its own (for OFF, just the dates) to use it.
- Time off by text works for up to 31 days, starting today or later. For anything else, use the app.
- Message and data rates may apply. Reply STOP to opt out at any time.