AppyShift Help Center
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Step-by-step guides with screenshots for managers and employees using AppyShift.
Start here
The guides most people need first.
Getting started
Start here: set up your company
The setup guide on your Dashboard takes a new company from its time zone to the first clock-in in six steps.
Employee app
Sign in to AppyShift
Sign in on the web or in the AppyShift app with the work email your employer has on file and your password. The first time, use the temporary password from your welcome email.
Employee app
Get the AppyShift app and turn on notifications
On iPhone, install AppyShift from the App Store, sign in, and allow alerts so you hear about shift changes and messages. The Android app is on its way; use your phone's web browser until then.
Employee app
Turn text alerts on or off
Get texts about your schedule and work updates. Check the box, add your mobile number and save, then type the 6-digit code we text you into the box under your number.
Troubleshooting
An employee can't sign in
Check the sign-in link, the email on their record and their access, then have them reset their password.
Browse guides
25 guides for your team.
Getting started
Set up your company and learn the basics.
3 guides
People
Employee records, managers and access.
4 guides
Settings and security
Company settings, sign-in and permissions.
6 guides
Employee app
Help for employees using AppyShift.
11 guides
Troubleshooting
Fix common problems fast.
1 guide
Getting started
- Start here: set up your company The setup guide on your Dashboard takes a new company from its time zone to the first clock-in in six steps.
- Set up departments, jobs and locations Add the departments, jobs and work locations you use under Settings, so you can pick them on employee profiles and shifts.
- Choose what employees can do in AppyShift Turn on the tools employees use on their own, like time-off requests, availability, call-outs and the time clock.
People
- Invite employees and let them sign in by text Turn on Sign In and Invite by Text in Company Settings, then text an employee a link to finish setting up the employee app. Employees can then sign in with their mobile number and a texted code.
- Add your own fields to employee profiles Keep details AppyShift doesn't have a box for, like uniform size, locker number or a license plate. Custom fields show on every employee's profile and edit form, and can be added as columns on the Employees list and in custom reports.
- End someone's employment or rehire them Select Terminate on the employee's profile, pick the date and reason, then select Confirm Termination. To bring someone back, select Reactivate and set the rehire date.
- Add your own termination reasons Add the reasons your company uses when someone leaves, and hide the built-in ones you don't need. The reason's name shows on the employee's profile, in the Termination Report and in its exports.
Settings and security
- Control what managers can do and who they see Access profiles decide what a manager can do. Who they see comes from Reports To on employee profiles, and visibility groups add extra people.
- Turn on two-step sign-in and passkeys for your manager account Protect your manager or admin sign-in with a code from an authenticator app, a text message code or a passkey. Set them up under Account settings > Security.
- Set your company name, logo and wording Change your company name, brand colors and logo, and rename Departments, Locations and Jobs to the words your team uses. It's all under Settings > Company Settings.
- Set the language of the employee app (English or Spanish) Employees can use AppyShift in English or Spanish. Pick a default for your company, or let each person's phone decide. Each employee can still choose their own language.
- Set how long records are kept In Settings, open Record Retention. Turn on deleting for a type of record, choose how many months to keep it, and select Delete when records are due. Use legal holds to keep everything a claim needs.
- Accept updated Terms of Service for your company When AppyShift updates its Terms, Company Admins see a banner at the top of the page. Read the Terms, then select I accept the Terms. One admin accepting covers the whole company.
Employee app
- Sign in to AppyShift Sign in on the web or in the AppyShift app with the work email your employer has on file and your password. The first time, use the temporary password from your welcome email.
- Get the AppyShift app and turn on notifications On iPhone, install AppyShift from the App Store, sign in, and allow alerts so you hear about shift changes and messages. The Android app is on its way; use your phone's web browser until then.
- Reset a forgotten password On the sign-in page, select Forgot?, enter your email and select Send Reset Link. Open the email within an hour and choose a new password.
- What's on my Home page Home shows your next shift, the punch clock, anything that needs you, your onboarding checklist and company updates. Start here each time you open AppyShift.
- Turn on two-step sign-in Add a code to your sign-in so a stolen password isn't enough to get into your account. Use an authenticator app, or text message codes if your company offers them.
- Sign in with Face ID or a fingerprint Set up a passkey on your own phone or computer, then sign in with Face ID, a fingerprint or your screen lock instead of your password. In the iPhone app, turn on Face ID sign-in.
- Update my phone, address, emergency contacts and password On the Me page you can change your phone number and address, add a profile photo, add emergency contacts and change your password. Your manager sees the changes right away.
- Use the app in Spanish (Español) Choose English or Español on the sign-in page or under Me. The app, your emails and your push notifications switch to that language. Text messages stay in English.
- Find a coworker in the directory The coworker directory lists the people you work with, with their job, department and work email. Open it from Requests and search by name.
- Turn text alerts on or off Get texts about your schedule and work updates. Check the box, add your mobile number and save, then type the 6-digit code we text you into the box under your number.
- Text AppyShift for your shifts, hours and time off Once text alerts are on, text a word like SHIFTS, HOURS, BALANCE or OFF to AppyShift and get an answer back. Text MENU to see which words you can use.
Troubleshooting
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Using AppyShift at work?
Sign in and open Help in the app to see every guide for the features your company uses, and to send a question to our support team.